Service And Communications During COVID-19

February 7, 2021 -

Virtual Communication 101

Even though companies are still being impacted by the affects of COVID, there is a critical need for assistance with business insurance coverage. With today's issues, such as a change in auto insurance with customers driving fewer miles or adjustments in workers' compensation due to unemployment during the pandemic, business owners need immediate access to the guidance and recommendations of commercial insurance professionals.

At J.P. Perry Insurance, as we have throughout the First Coast community for over 65 years, our experienced commercial lines staff have stepped up to cope with the needs of business during unusual times.

While traditional ways of meeting and servicing business accounts are now restricted, the J.P. Perry staff has adapted to changes that provide current information and responsive service for any company looking for protection when they need it the most. So J.P. Perry has implemented the following series of procedures to address the existing environment. 

Proactive Communications: One-to-one or limited group meetings adhering to social distancing and CDC guidelines are still available with representatives from J.P. Perry. However, most personal contact has been replaced through communications consisting of phone or conference calls, customized emails and digital presentations.

Information Resource Center: Through the J.P. Perry website (jpperry.com) and through the weekly updated blog page, easily accessible information is available that can provide helpful insurance strategies for businesses today. Many of your questions can be answered on this site, and as always, a J.P. Perry representative is available to follow up with more details on any insurance topic.

Sharing Insurance Updates: Through today's latest technology, J.P. Perry is able to keep clients updated on immediate insurance developments through sources such as the J. P. Perry website blog, Linkedin, Facebook and customized email notices. 

An Internal Resource Hub: In order to make sure J.P. Perry professionals have the latest information on insurance issues affecting existing clients; our staff connects with industry leaders and experts who have knowledge of changes in coverages. Our department leaders prioritize these updates and stay on top of any evolving situation. We understand that it is critical that you have all of the answers you need to reduce your business risks.  

So what does this move to technology and implementation of safety measures mean to you? It means that J.P. Perry will not be interrupted by the pandemic when it comes to providing you with insurance strategy, best rate pricing and fast, reliable quoting while still providing this service in a safe and secure manner. 

 

Disclaimer: The information provided in this blog post is intended for general knowledge and informational purposes only, and does not constitute professional insurance advice. The content is not exhaustive and does not cover all potential situations. It is essential to review your specific insurance policy and discuss your individual circumstances with your insurance agent or broker. We strongly recommend that you consult with a qualified insurance professional to address your insurance needs and questions.